Getting Help
Last updated
Last updated
Beware of phishing attempts and emails impersonating the team at Sophscan Take note of our official support and communication channels as below.
The best way to reach out to us regarding general inquiries, advertising, updating token information, and API technical support.
Keep in mind that as a block explorer service, we cannot cancel, refund or reverse transactions as we do not process them.
If your issues are related to transactions, you may find helpful articles over at the Sophscan Information Center.
Reach out to us via a support ticket.
Announcements for ongoing and scheduled maintenance works that may affect certain services used.
Check Sophscan's network status.